Self-Healing Enterprise: A New Operating Model
The self-healing enterprise is not a vision of operations without people. It is an operating model where operational signals, trusted knowledge, bounded responses, governance, and human judgment work together to reduce friction, adapt continuously, and compound learning over time. In the AI era, the goal is not to eliminate disruption. The goal is to design operations that can detect weak signals earlier, respond within safe boundaries, and turn each outcome into a better way of working.